Article ID: 134863 - Last Review: August 16, 2005 - Revision: 1.1 OFF: How to Reregister Shared Programs in Office 95 & 97This article was previously published under Q134863 On This PageSYMPTOMS
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
When you attempt to use one of the shared programs that is installed with Microsoft Office, you may receive the following error message:
The server program, source file, or item cannot be found.
You should reinstall the server program.
CAUSE
This problem is caused by incorrect or missing OLE information in the
Windows 95 or Windows NT 3.51 registry. When you try to insert an object
created by Microsoft Graph, for example, and you get the error, it means
that the information in the registry about where to find Microsoft Graph is
missing or is incorrect.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD). To resolve this problem, re-register the shared program in question. NOTE: The shared programs that ship with Microsoft Office for Windows are self-registering except Microsoft Graph 97. For more information see the following article in the Microsoft Knowledge Base. 169071
(http://support.microsoft.com/kb/169071/EN-US/
)
How to Register Graph 97 for Windows
To reregister shared programsTo reregister any of the shared programs, run the executable file (.exe) for the affected program. You can run the executable in any of several ways:
Exporting Keys from the RegistryIf the above method for registering the program does not work, use the following steps to try exporting keys related to the shared program, and then reregister the program:
WARNING: Ensure that you have read through and are familiar with this
procedure prior to attempting it. One missed step could have a
significantly negative impact on your system!
Rebuilding the Original Office for Windows 95 Registry SettingsIf the problem persists, you may need to rebuild your original Office 95 registry entries by running Office Setup. To do this, use the following command
<drive>:setup /y
where <drive> is the drive that contains the Office Setup disk. This
parameter will force Office for Windows 95 to go into maintenance mode.
If you then click Reinstall, the Setup program will rewrite the registry
based on your previous installation. Note that it will restore all of the
program defaults.
Reinstalling the Operating SystemIf the problem still exists after following the steps listed above, you may need to reinstall your operating system. For instructions on how to reinstall Windows 95 or Windows NT, please consult your operating system documentation.APPLIES TO
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