Article ID: 136781 - Last Review: November 1, 2006 - Revision: 3.1 STOP 0x0000005c on Multi-Processor Computer During SetupThis article was previously published under Q136781 SYMPTOMS
During the installation of Windows NT 3.51 on a multi-processor computer
with a single processor, the following STOP Message appears:
STOP: 0x0000005c HAL NO RTC DEVICE INTERRUPT CAUSE
This problem occurs when the Windows NT version Setup program calls the
computer BIOS to obtain computer configuration information. On several
computers, the BIOS returns invalid information for the number of
processors installed on the computer. Therefore the multi-processor
Hardware Abstraction Layer (HAL) is installed instead of required uni-
processor HAL. RESOLUTION
To correct this problem, do one of the following:
Custom Setup does not correct the problem.
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