Article ID: 140754 - View products that this article applies to.
This article was previously published under Q140754
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When you print from a Microsoft Office for Windows program, you receive one of the following error messages.
Word cannot change printers. No printers are installed.
Word cannot print due to a problem with the current printer setup.
There is no printer installed. Use the Printers option in Control Panel to install a printer.
There is no printer installed.
The printer could not be found.
Unable to complete the print operation. There is no default printer. Use the Control Panel to select a default printer.
These error messages may occur if one of the following conditions is true:
Note that if you remove the Win.ini file, or if it becomes corrupted, and you then restart Microsoft Windows 95, a new Win.ini is created. However, the new Win.ini contains only the Desktop or Embedding sections. The Devices section is missing.
For additional information about this problem and Microsoft Word 97, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/162411/EN-US/ )OFF97: Page Fault in MSO97 When Printing
Method 1: Reinstall the Printer DriverWhen you use this method you create the required information for the Devices section as well as write the correct entries for the Ports, Printer Ports, and Windows sections in the Win.ini.
For more information about performing this task in Windows, see your Windows printed documentation or online Help.
Method 2: Correct an Entry in Win.iniLocate the Win.ini file and correct the Devices section. To do this, follow these steps:
Method 3: Create a New Win.iniIf neither Method 1 nor Method 2 resolves the problem, you can create a new Win.ini file with the correct information.
Rename the Win.ini to Win.old, and reinstall Windows 95. Windows 95 detects that you are reinstalling, and a dialog box appears with the "Run Setup Again?" title. The dialog box gives you two options. Select the first option (to restore Windows files that are changed or corrupted) and reinstall Windows 95.
This method recreates a new, complete Win.ini with all of the required sections.
Article ID: 140754 - Last Review: October 26, 2013 - Revision: 3.0
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