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Microsoft Plug and Play Pointing Device Not Detected
Article ID: 142405 - View products that this article applies to.
This article was previously published under Q142405
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.
When you connect a Microsoft Plug and Play Serial Mouse, Microsoft EasyBall, or Microsoft IntelliMouse to your computer, the new device may not be detected by Windows. Running the Add New Hardware Wizard does not correct the problem.
The registry entries for your previous pointing device were not properly removed from the registry. This problem is known to occur when your previous pointing device was a Microsoft, Microsoft-compatible, or Logitech mouse.
NOTE: For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
To work around this problem, use the following steps:
Step 1: Save Your Current Registry Files
Step 2: Remove the Registry Keys for Your Previous Pointing Device
For help with device problems in Windows Vista, visit the following Microsoft web page:
Fix problems in which devices do not work or are not detected in Windows