WD97: Documents May Be Deleted from ODMA System

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q145584

Expand all | Collapse all

SYMPTOMS

When you are using Word 97 for Windows in conjunction with an ODMA-compliant Document Management System (DMS) and you quit the DMS while Word 97 has documents open through the DMS, and you then attempt to save the open documents, the original documents may be deleted from the disk.

Back to the top

RESOLUTION

To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:

http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx (http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx)

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.

For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:

265374 (http://support.microsoft.com/kb/265374/EN-US/ ) WD97: Post Service Release Fixes for Word 97

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Word 2000.

Back to the top

APPLIES TO

Microsoft Word 97 Standard Edition

Back to the top

kbhotfixserver kbqfe kbdownload kb3rdparty kbbug kbfix kbinterop kbqfe KB145584

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top