Microsoft Exchange Internet Mail Lines End with "="

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Article ID: 146629 - View products that this article applies to.
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Symptoms

When you send SMTP (Internet) mail using Microsoft Exchange, the recipient may see an equal sign (=) at the end of each line. In addition, the following text may occur in the mail message:
   <Sender composed mail containing characters not in the US-ASCII set.>
   <These characters have been transformed into a printable form.>
				

Cause

Microsoft Exchange uses an enhanced character set. The default MIME character set for Microsoft Exchange is ISO 8859-1. Some gateways do not support the way this character set issues a soft return for line feeds. When this occurs, each line is terminated with an equal sign showing the line break where the gateway's line-length support ends.

Resolution

To work around this behavior, use either of the following methods:
    1. In Control Panel, double-click Mail And Fax.
    2. Click Internet Mail, and then click Properties.
    3. On the General tab, click Message Format, and then click Character Set.
    4. Change the option from ISO 8859-1 to US ASCII, or click the "Use MIME when sending messages" check box to clear it.
    1. In Microsoft Exchange, click Address Book on the Tools menu.
    2. Use the right mouse button to click the recipient's address, and then click Properties on the menu that appears.
    3. Disable the "Always send messages in Microsoft Exchange rich text format" option.

Properties

Article ID: 146629 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft Windows 95
Keywords: 
kbnosurvey kbarchive KB146629

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