XFOR: DXA Improperly Appending 001 to Friendly Names in the GAL

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SYMPTOMS

After you run Directory Synchronization (DirSync) between Microsoft Exchange Server and Microsoft Mail (MSMail) Postoffices, with the Microsoft Exchange Server as the DirSync Server, certain friendly names in the Global Address List (GAL) on the MSMail side may have a 001 or 002 appended. These names are not located on the local MSMail Postoffice. Though this is by design in the case of duplicate mailbox or friendly names, which is explained in article 146676 (http://support.microsoft.com/kb/146676/EN-US/ ) , it is not normal behavior in most other circumstance.

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CAUSE

The cause is in the logic behind determining when to add this appendage. There are times when this appendage is necessary. Again, please reference article 146676 (http://support.microsoft.com/kb/146676/EN-US/ ) .

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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APPLIES TO

Microsoft Exchange Server 4.0 Standard Edition

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kbbug kbfix kbusage KB146681

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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