Manually Removing Network Adapter Entries from the Registry

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Article ID: 147797 - View products that this article applies to.
This article was previously published under Q147797
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SYMPTOMS

If all pertinent network adapter registry entries are not deleted after you remove a network adapter in the Network tool in Control Panel, the following error message appears:
Component configuration option value missing in registry.
The following system event appears in Event Viewer:
Event ID: 7000
Description: A device attached to the system is not functioning.

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To correct this problem, do the following in the registry:
  1. Start Registry Editor (REGEDT32.EXE) and locate the following registry subkeys in the HKEY_LOCAL_MACHINE subtree, where number is the number of any network adapter that appears in the Installed Adapter Cards section in the Network tool in Control Panel:
    \SYSTEM\CurrentControlSet\Services


    \SYSTEM\CurrentControlSet\Services\NWLinkIPX\NetConf


    \SOFTWARE\Microsoft\<Directory Specifying Manufacturer>


    \SOFTWARE\MICROSOFT\WindowsNT\CurrentVersion\NetworkCards\<number>
  2. Manually remove all subkeys pertaining to the network adapter.
  3. Quit Registry Editor.
  4. Shut down and restart Windows.

Properties

Article ID: 147797 - Last Review: November 1, 2006 - Revision: 3.2
APPLIES TO
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
KB147797

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