Article ID: 147854 - View products that this article applies to.
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When you do a directory export using the Microsoft Exchange Administrator program, a CSV file with only the header information may be generated if the Home Server option is not selected for "All".
The Home Server option only affects exports of mailboxes. This is because mailboxes belong to one particular server. Custom recipients and distribution lists belong to the SITE rather than to any particular server; therefore, by selecting a specific server as the home server, the Administrator program fails to match any custom recipients to this condition and exports nothing.
Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Article ID: 147854 - Last Review: September 30, 2013 - Revision: 3.3