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Troubleshooting Event ID 3013
Article ID: 148426 - View products that this article applies to.
This article was previously published under Q148426
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Error 3013, "The redirector has timed out to SERVERNAME" usually means that the Server that you are attempting to connect to is:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\ParametersSome things you can try are to obtain a trace of the packets on the network. You want to zoom in on the amount of time it takes for the Server to respond back to the workstation.
Another idea is to perform what ever operations that was done backwards. If you were connecting to ServerA from ServerB, try connecting to ServerB from ServerA. Also have another client attempt to connect to the same server to see if both redirectors have the same problem connecting to the same server.
You may also want to check the following items:
Valid values for the SessTimeout registry key are:
SessTimeout REG_DWORD Range: 10 - 65535 seconds Default: 45
Article ID: 148426 - Last Review: November 1, 2006 - Revision: 2.1