PUB: "Mspub.exe is linked to missing Pubole32.dll" Starting Publisher

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This article was previously published under Q148731

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SYMPTOMS

When you try to start Publisher, you may receive an error message similar to the following:

C:\Program Files\Microsoft Publisher\Mspub.exe

A device attached to the system is not working.

If you click OK, you see the following additional message:

Error Starting Program

The Mspub.exe file is linked to missing export PUBOLE32.DLL:_MatSetObjectExtents@12

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CAUSE

This error message occurs if the Pubole32.dll file is missing or has been corrupted.

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RESOLUTION

Search your hard disk drive for all copies of Pubole32.dll. You should only have one copy. This copy should be in your Windows\System folder and have the following properties:

                    Publisher 97        Publisher 95
                    ------------        ------------
Date:               8/6/96              8/15/95 or 8/16/95
Size:               65,536              65,536
Internal Version #: 4.0                 3.0.5.624

Delete or rename any copies of this file that don't match these criteria.

NOTE: You may need to reinstall Publisher to reinstall the correct, uncorrupted file.

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STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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APPLIES TO

Microsoft Publisher 3.0 Standard Edition

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kbenv kberrmsg kbprb KB148731

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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