Article ID: 150491 - Last Review: January 19, 2007 - Revision: 1.1

WD97: Screen Flickers Constantly After Pasting Excel Chart

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This article was previously published under Q150491
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SYMPTOMS

When you paste a Microsoft Excel chart into a Microsoft Word document, the chart resizes constantly, causing the display to flicker. Both programs may stop responding (hang).
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CAUSE

This problem may occur if the following conditions are true:
  • You create a chart in Excel that contains a text box.

    -and-

  • You clicked the Automatic Size option on the Alignment tab of the Format Text Box dialog box.

    -and-

  • You copied the Excel chart.

    -and-

  • You clicked Paste Link in the Paste Special dialog box in Word.
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RESOLUTION

To correct this problem, obtain Microsoft Office 97 Service Release 2 (SR-2).

To temporarily workaround this problem, remove the Automatic Size option from all text boxes on charts that you want to paste link into Word.
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STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261  (http://support.microsoft.com/kb/151261/EN-US/ ) OFF97: How to Obtain and Install MS Office 97 SR-2
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APPLIES TO
  • Microsoft Excel 97 Standard Edition
  • Microsoft Word 97 Standard Edition
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Keywords: 
kbbug kbchart kbfix kbinterop kbqfe KB150491
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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