INSTRUCTION
The Knowledge Base is available on the World Wide Web and The Microsoft Network.
You can also access the Knowledge Base if you purchase a Microsoft TechNet
compact disc subscription.
The Microsoft Knowledge Base on the World Wide Web
Connect to the Knowledge Base by using the following address
http://support.microsoft.com/default.aspx
and follow the detailed instructions on the page.
ARTICLE LISTING
ITEM ID ARTICLE TITLE PAGES
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GL0907 Microsoft Support Network Overview. This Application Note
details the various technical support services Microsoft offers
its customers. The two-page Microsoft Support Network Priority
Support Order Form is included. 13
GL1012 Phone Numbers for Microsoft Support Network and Related Services 6
Q115389 Obtaining Knowledge Base Articles on the Internet. This article
explains how to access Microsoft Knowledge Base articles
(technical information about Microsoft products, fix lists,
documentation errors, and answers to commonly asked technical
support questions) on the Internet through an FTP service
(ftp.microsoft.com). 5
Q102346 Microsoft Product Support Options Questions & Answers 3
End of listing.
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