XCLN: Win95 Client Can't Send Fax When Offline Using .OST

When you send a Microsoft Fax from Microsoft Word while Microsoft Exchange is offline (.OST file) and off the network, you will get the following error message:

This happens when you use an .OST file only. It works fine when you use a .PST file.

Faxes can be sent if the Microsoft Exchange client is already started and working offline.

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0 Windows 95 client. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.