Article ID: 153140 - Last Review: November 1, 2006 - Revision: 2.2

How to reset License Manager information

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SUMMARY

If you want to reset the information license manager displays, you can delete or rename three files.

MORE INFORMATION

To reset the license manager information:

Stop the License Logging service.
Delete or rename the following files on the primary domain controller or the enterprise server:

Cpl.cfg, which contains all of your purchase history and is located in %Systemroot%\System32.

Llsuser.lls, which contains the user information on number of connections and is located in %Systemroot%\System32\Lls.

Llsmap.lls, which contains License group information and is also located in %Systemroot%\System32\Lls.
Restart the License Logging service.
Re-add the appropriate license information.

For additional information, please see the following article in the Microsoft Knowledge Base:

194065 (http://support.microsoft.com/kb/194065/EN-US/ ) How to Reset License Manager Throughout an Enterprise