How to reset License Manager information

Article translations Article translations
Article ID: 153140 - View products that this article applies to.
This article was previously published under Q153140
Expand all | Collapse all


If you want to reset the information license manager displays, you can delete or rename three files.


To reset the license manager information:
  1. Stop the License Logging service.
  2. Delete or rename the following files on the primary domain controller or the enterprise server:

    Cpl.cfg, which contains all of your purchase history and is located in %Systemroot%\System32.

    Llsuser.lls, which contains the user information on number of connections and is located in %Systemroot%\System32\Lls.

    Llsmap.lls, which contains License group information and is also located in %Systemroot%\System32\Lls.
  3. Restart the License Logging service.
  4. Re-add the appropriate license information.
For additional information, please see the following article in the Microsoft Knowledge Base:
194065 How to Reset License Manager Throughout an Enterprise


Article ID: 153140 - Last Review: November 1, 2006 - Revision: 2.2
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
kbhowto KB153140

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from