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Cannot Uninstall Microsoft Internet Products in OSR2

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
View products that this article applies to.
Article ID:155365
Last Review:November 15, 2006
Revision:1.2
This article was previously published under Q155365

SYMPTOMS

When you try to uninstall Microsoft Internet Explorer or Microsoft Internet Mail and News, you find that they are not listed in the Add/ Remove Programs tool in Control Panel.

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CAUSE

These programs are preinstalled with Windows 95 OEM Service Release 2 (OSR2) and do not register themselves in the uninstall list.

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RESOLUTION

To work around this problem, install these programs from the OSR2 CD-ROM, or from the Web.

CD-ROM location: 
   Program                  CD-ROM location
   ----------------------------------------------------
   Internet Explorer        Other\ie30\Msie30.exe
   Internet Mail and News   Other\Mailnews\Mailnews.exe
Web location:
http://www.microsoft.com/windows/ie/downloads/default.mspx/ (http://www.microsoft.com/windows/ie/downloads/default.mspx/)
Installing these programs causes them to be registered in the uninstall list. After you install them, you can uninstall them using the Add/Remove Programs tool.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
KB155365

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