Article ID: 155400 - Last Review: June 24, 2004 - Revision: 2.0

Messages Lose Properties After Import Into MS Exchange

This article was previously published under Q155400
Expand all | Collapse all

SYMPTOMS

You may experience the following symptoms:

  • When you import a message with high or low priority or a message marked as unread into Microsoft Exchange, the message appears with normal priority or appears as if it has been read.
  • When you import the Outbox from Internet Mail into Microsoft Exchange, the messages are not delivered. Instead, they remain in the Outbox.

RESOLUTION

During the export process the values for Priority are not read correctly and the Read State property is not transferred.

To send the undelivered mail, double-click the messages in the Outbox, and then click Send on the File menu.

STATUS

The updated version of Internet Mail and News addresses the Priority and Read State problems. Exported messages retain their Priority and Read State properties. However, messages exported to the Outbox still need to be resent using the method described in the "Resolution" section.

REFERENCES

For additional information, please see the following article in the Microsoft Knowledge Base:
154457  (http://support.microsoft.com/kb/154457/EN-US/ ) Availability of Microsoft Internet Mail and News

APPLIES TO
  • Microsoft Internet Mail and News 1.0
Keywords: 
KB155400
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

Article Translations