SMS: Invmac Doesn't Report Mac or IP Address with Open Transport

View products that this article applies to.

This article was previously published under Q156403

Expand all | Collapse all

SYMPTOMS

Macintosh inventory records do not display the network adapter card hardware address or IP address of a Macintosh client running Macintosh operating system version 7.5.3 with Macintosh Open Transport 1.0 or 1.1.

Back to the top

CAUSE

Macintosh Open Transport is installed on Apple Power Macintoshes to support PCI network adapters and to support streams-based protocols such as Macintosh TCP/IP. With the introduction of Macintosh Open Transport, the method the Systems Management Server InvMac component uses to determine the network adapter card address and the TCP/IP address is no longer available.

Back to the top

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. A supported fix is now available for SMS 1.2, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Back to the top