STOP 0x1E or 0x50 Error on Multiprocessor DEC Alpha Computer

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This article was previously published under Q156410

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SYMPTOMS

You may receive one of the following kernel mode STOP messages in NTOSKRNL while running Windows NT 4.0 on a multiprocessor DEC Alpha computer:

STOP 0x0000001E (KMODE_EXCEPTION_NOT_HANDLED)
STOP 0x00000050 (PAGE_FAULT_IN_NON_PAGED_AREA)

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These STOP messages may be caused by the Windows NT 4.0 kernel on multiprocessor DEC Alpha computers while freeing pool quota. This problem can potentially occur on any multiprocessor DEC Alpha computer. This issue does not affect single processor DEC Alpha computers, nor does it affect other platforms running Windows NT 4.0.

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RESOLUTION

An updated kernel and HAL that correct this issue are available on the Microsoft FTP server.

NOTE: This fix is to be applied only to computers with Service Pack 2 for Windows NT 4.0 installed.

This hotfix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postsp2/alpha-fix (ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postsp2/alpha-fix)

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STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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