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Article ID: 156674 - Last Review: June 22, 2007 - Revision: 2.3

Magic School Bus: Black Screen Before Microsoft Logo with SB 16

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SYMPTOMS

When you start Explores In the Age of Dinosaurs, your system may stop responding (hang) on the black screen prior to the Microsoft logo if you are running with a SoundBlaster 16 and the SoundBlaster 16 version 4.0 sound drivers included with Microsoft Windows 95.
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CAUSE

The following versions of the SoundBlaster 16 sound drivers cause this problem: 
   SB16SND.DRV   -   4.00
   SB16.VXD      -   4.00.493
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RESOLUTION

To resolve this problem, update to the latest version of the SoundBlaster 16 drivers from Creative Labs:
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MORE INFORMATION

If you continue to experience this problem, please see the following article(s) in the Microsoft Knowledge Base:
154321  (http://support.microsoft.com/kb/154321/EN-US/ ) MSB Dinosaurs: Hangs at a Black Screen on Startup
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APPLIES TO
  • Scholastic's The Magic School Bus Explores in the Age of Dinosaurs
  • Scholastic's The Magic School Bus Explores the Human Body for Macintosh
  • Scholastic's The Magic School Bus Explores Inside the Earth
  • Scholastic's The Magic School Bus Explores the Ocean
  • Scholastic's The Magic School Bus Explores the Rainforest
  • Scholastic's The Magic School Bus Explores the Solar System
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Keywords: 
kbhardware kbmm kbprb kbsound KB156674
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