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Extended or Unintelligible Characters Printed When You Start Windows
Article ID: 157145 - View products that this article applies to.
This article was previously published under Q157145
When you start Windows, a small amount of text may be sent to the local printer. When this occurs, the printer may or may not eject the page after the text is printed. The text varies, but typically includes extended or unintelligible characters. The printer may also display an error code. On Hewlett Packard LaserJet printers, error code 22 may be displayed and the printer may stop responding (hang). When you attempt to print a document, you may receive a message that the printer is offline or out of paper.
This behavior can occur when the Drvwppqt.vxd virtual device driver is loaded or if you are not using an IEEE 1284 printer cable.
To prevent the Drvwppqt.vxd virtual device driver from being loaded, use the following steps. NOTE: Do not implement this resolution if you have a tape backup device connected to a parallel (LPT) port on your computer. Also, if you are using the incorrect printer cable, replace it with an IEEE 1284 printer cable.
This file is installed by Seagate (formerly Arcada) Backup software and is typically located in the Windows\System\Iosubsys folder as well as in the Arcada\System folder.
This driver is also installed by the Windows 98 Backup utility. The Backup utility is installed when you upgrade to Windows 98 if you have a previous version of the Backup utility installed before you upgrade to Windows 98, or if you choose to install the Backup utility by using the Custom installation option.
The driver detects tape devices that are connected to a parallel port. During the detection process, a string of text is sent through the parallel port to be interpreted by tape devices. Some printers interpret this string as printable text. The output may also be sent to the printer during modem or port detection. This issue is also known to occur with the following printers: