Using Suspend on Certain Gateway Laptops Drains Power

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This article was previously published under Q158196

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SYMPTOMS

When you use the Suspend command on certain Gateway laptop computers, battery power drains.

The following Gateway computers are known to exhibit this behavior:

ColorBook 4SX25
ColorBook 4SX33
ColorBook 4DX33
Liberty
Solo

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CAUSE

The BIOS in the computer requires an upgrade.

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RESOLUTION

Upgrade the computer's BIOS. Contact Gateway Technical Support for additional information.

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MORE INFORMATION

When Suspend mode is in use, the PCMCIA slots should be receiving 0 volts. On the computers listed above, the PCMCIA slots receive 2.5 volts, draining the battery.

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APPLIES TO

Microsoft Windows 95

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kbhardware KB158196

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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