Article ID: 158362 - View products that this article applies to.
This article was previously published under Q158362
A drive letter is assigned to a SCSI device in Disk Administrator. The drive is accessible in File Manager, but after you restart your computer, the drive letter is no longer visible in File Manager.
In Disk Administrator, the SCSI drive is shown as formatted with either FAT or NTFS but the drive letter that was assigned earlier is now gone. The drive letter no longer appears for this drive in File Manager.
This problem is caused by one of the following:
WARNING: If your system boots from SCSI devices this problem should NOT be occurring and you should NOT execute the following series of steps. Performing these steps may cause the system to become non-bootable.
Download and install the latest appropriate SSD from Compaq. Information on and locations of SSDs may be found on Compaq's ftp site:
The products mentioned here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Article ID: 158362 - Last Review: November 1, 2006 - Revision: 2.1
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