Article ID: 158376 - Last Review: November 1, 2006 - Revision: 1.1

"Stop 0xc000021a" During Setup

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This article was previously published under Q158376
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SYMPTOMS

When you install Windows NT 4.0, you may receive the following error message after the second restart:
Setup was unable to verify your C drive...
Installation then continues. After the third restart, you receive the following error message on a blue screen:
Stop: c000021a {Fatal System Error}
The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000022 (0x00000000,0x0000000)
The system has been shut down
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CAUSE

This error occurs if the Administrator's rights are restricted on the NTFS partition on which Windows NT is being installed.
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RESOLUTION

Make sure that the Administrators have full rights on the NTFS partition before you install or upgrade Windows NT.
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MORE INFORMATION

Setup uses the Administrator account for maximum access during the upgrade.
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APPLIES TO
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
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Keywords: 
kbsetup KB158376
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