Windows Messaging Missing from Mail and News Options

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This article was previously published under Q158435

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SYMPTOMS

When you configure the Mail and News options on the Programs tab in Internet Explorer, Windows Messaging may not be available in the Mail list.

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CAUSE

Microsoft Exchange or Windows Messaging was installed after Internet Explorer.

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To add Windows Messaging as an option in the Mail list box, install and configure Microsoft Exchange or Windows Messaging before installing Internet Explorer, or reinstall Internet Explorer after installing and configuring Microsoft Exchange or Windows Messaging.

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APPLIES TO

Microsoft Internet Explorer 1.0
Microsoft Internet Explorer 2.0
Microsoft Internet Explorer 3.0
Microsoft Internet Explorer 3.01
Microsoft Internet Explorer 3.02
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 4.01 128-Bit Edition
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 3.2

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kbprb kbui KB158435

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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