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SNMP Service Will Not Start with Event ID: 7024
Article ID: 158770 - View products that this article applies to.
This article was previously published under Q158770
The SNMP service fails to start and displays the following message:
EVENT ID: 7024
Description: The SNMP Service terminated with service specific error 3.
One possible cause of this error is that another application may be binding to the same port as the SNMP Service. An easy way to determine if this is the problem is to change the port number that the SNMP service binds to. If this resolves the issue look, for any third-party applications that may be using the same port number.
NOTE: For Windows NT 4.0, use the following line to start the SNMP service:
NET START SNMP /loglevel:5 /logtype:2
To change the port number that the SNMP service binds to, use a text editor (such as Notepad.exe) to edit the Services file located in the Windows System32\Drivers\Etc folder.
The default ports in the services file are:
snmp 161/udp snmpFor testing purposes change to:
snmp 162/udp snmp-trap
snmp 165/udp snmpFor example,
snmp-trap 166/udp snmp
NOTE: Remember to change the values back after you are done testing.
# Copyright (c) 1993-1994 Microsoft Corp. # # This file contains port numbers for well-known services as defined by # RFC 1060 (Assigned Numbers). # # Format: # # <service name> <port number>/<protocol> [aliases...] [#<comment>] # snmp 165/udp snmp snmp-trap 166/udp snmp
One method to determine if a service is using the same port as SNMP is to execute Netstat.exe from a command prompt using the following syntax:
Article ID: 158770 - Last Review: February 27, 2007 - Revision: 2.2