Article ID: 158780 - Last Review: November 1, 2006 - Revision: 3.1

Unable to Print to Local Port from WordPerfect for DOS

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SYMPTOMS

When you try to print to a local port from WordPerfect 5.1 for DOS, the print job may not print until you exit the application. However, when you print to a network port, the print job is successful.

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CAUSE

In WordPerfect, the Print to Hardware Port option is disabled.

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RESOLUTION

Use the following steps to enable this option in WordPerfect:

Press SHIFT+F7.
Press S for Select Printer.
With your current printer selected, press 3 for Edit.
Press 7 for Print to Hardware Port.

If this option is set to No, change it to Yes by pressing 1.

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The Print to Hardware Port option is used to help WordPerfect communicate with nonstandard printer ports. This option may not work with all printer ports. It may also be used to change the interrupt request level (IRQ) or base address of the printer port.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

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