Extra Serial Port Displayed in Device Manager

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This article was previously published under Q158845

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SYMPTOMS

When you are using Windows 95 OEM Service Release 2 or 2.1, you may see an extra communications port in Device Manager. There is an exclamation point in a yellow circle next to the port. If you remove the port, it is added again the next time you restart your computer.

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CAUSE

The computer's Plug and Play BIOS may be incorrectly reporting that the COM ports are not using resources though they were detected during Setup.

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STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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APPLIES TO

Microsoft Windows 95

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KB158845

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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