XADM: IS Maintenance Tasks Not on IS Schedule

Article translations Article translations
Article ID: 159306 - View products that this article applies to.
This article was previously published under Q159306
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

On This Page


The Microsoft Exchange Server Information Store (IS) has many tasks that run in the background and perform maintenance-type operations. This article outlines the maintenance tasks that are not controlled by the IS Maintenance schedule. For additional information on the tasks controlled by the IS Maintenance Schedule, click the following article number to view the article in the Microsoft Knowledge Base:
159196 XADM: Tasks controlled by the IS Maintenance schedule

More information

The Information Store process performs the following maintenance tasks:

Background Cleanup

Background cleanup is the process of reclaiming empty space used by deleted folders, messages, and attachments. There is a registry variable that controls the rate at which this task runs (not exposed in the Microsoft Administrator program):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS \ParametersPublic\Background Cleanup
(value in milliseconds)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ ParametersPrivate\Background Cleanup
(value in milliseconds)
Event logging is controlled by the following registry settings (also exposed in the Microsoft Exchange Administrator Program on the Diagnostic Logging tab for the Private/Public Information Store):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS \Diagnostics\Private\General\Background Cleanup"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS \Diagnostics\Public\General\Background Cleanup"

Database Compaction

Database compaction is a function of the JET database engine, and is not under the stores control. There is some amount of online compaction that goes on in the background, as needed. This process cleans up the space made available by background cleanup. There are times that compaction will not be able to efficiently keep up and it will log the following Event ID in the application log:
Event ID = 63
Source = EDB
Category = General
Description = MSExchangeIS ((44)) Background Cleanup skipped pages. Database may benefit from defragmentation
This Event ID means that an offline defragmentation of the Information Store database should be scheduled and performed. Offline defragmentation is performed by using the Edbutil.exe utility with the "/d" option. This process is performed against each database separately (Priv.edb for the private store, Pub.edb for the public store). For more information on performing offline defragmentation, see the Microsoft Exchange Server Administrator's Guide, Chapter 17.

Note In Microsoft Exchange Server 5.5 and in Microsoft Exchange 2000 Server, Eseutil.exe replaces Edbutil.exe. For additional information on using Eseutil, click the following article number to view the article in the Microsoft Knowledge Base:
182903 XADM: ESEUTIL command line parameters

Storage Warnings

There is a schedule page for checking user's storage limits. It is located in the Site's Configuration Container in the properties of the Information Store Site Configuration object under the Storage Warnings tab. A separate background thread that is launched according to the schedule page and runs until completion performs this check.

Note In Exchange 5.5, the Information Store Site configuration changes automatically whenever daylight-saving time changes, but it does not change whenever the IS Maintenance schedule changes.

Periodic Background Activities

This task runs at 10-minute intervals, and has a thread allocated to it for the duration. It performs a sequential list of tasks much like IS maintenance.
  • Re-read Information Store storage quota values from the Microsoft Exchange Directory.

  • Flush table row counts to the database.

  • Flush cached Exchange Server Directory information.

  • Re-read per-user Mailbox storage quota values from the Exchange Server Directory.

  • Perform other miscellaneous store functions.
These tasks, like IS maintenance, do not all run at 10-minute intervals; each task has its own minimum frequency value, which is usually between 1 and 24 hours, depending on the task.

A number of other background activities happen at scheduled or regular intervals, such as public folder replication, flushing of cached per user read/unread info, expiration of unread messages, and so on. In general, these functions allocate a thread when the task starts and free it when it completes.


Article ID: 159306 - Last Review: November 1, 2013 - Revision: 5.0
Applies to
  • Microsoft Exchange Server 5.5 Standard Edition
  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbhowto kbusage KB159306

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com