Article ID: 159425 - Last Review: June 30, 2006 - Revision: 4.0

PRB: Messages Blocked with SQLMail and Exchange Client

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This article was previously published under Q159425
BUG #: 66337 (Windows NT)
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SYMPTOMS

If SQLMail is set up with the Exchange client to use a Microsoft Mail Post Office, Compuserve Mail or Internet Mail, outgoing messages will be blocked in the Personal Message Store's Outbox and no incoming messages will be received.
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CAUSE

The architecture of the Exchange client does not allow the spooler process to run under a service like SQL Server and hence the messages are never sent or received.
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WORKAROUND

There are two workarounds for this issue depending on the mail source:
  1. Install Microsoft Exchange Server and set up SQLMail with it, following the instructions in the following article in the Microsoft Knowledge Base:
    153159  (http://support.microsoft.com/kb/153159/EN-US/ ) HOW TO: Troubleshoot SQL Mail with Microsoft Exchange Server
    Then have Microsoft Exchange Server forward the mail to the appropriate destination.
  2. For additional information on issues related to SQL Mail, see the following article:
    263556  (http://support.microsoft.com/kb/263556/EN-US/ ) INF: How to Configure SQL Mail
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APPLIES TO
  • Microsoft SQL Server 6.0 Standard Edition
  • Microsoft SQL Server 6.5 Standard Edition
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Keywords: 
kbinterop kbother kbprb KB159425
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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