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Internet Mail Message Delivered as Attached Text File
Article ID: 161044 - View products that this article applies to.
This article was previously published under Q161044
When you receive an e-mail message sent from Microsoft Internet Mail, it may contain an attached file with an .att or .txt extension. In some cases, a plain text version of the message may also be included.
This behavior occurs when any of the following conditions exist:
To work around this problem, send your mail using plain text format. To do this on a per-message basis, follow these steps:
This problem typically occurs when you send mail using Internet Mail's HTML format. Many mail servers do not recognize the Multipart/Alternative Multipurpose Internet Mail Extensions (MIME) content type. The IMS will only send Multipart/Alternative if the administrator checks both the HTML and the Plain Text check boxes. If you configure the IMS to only use HTML, it will send text/HTML.
There are two parts to an Internet Mail message: a text/plain part and a text/HTML part. Multipart/Alternative content type includes multiple representations of the same data.
When the server or client you use to read mail receives this MIME type, the results may vary. Some clients display the text/plain part correctly and put the text/HTML part into an attachment. Others put the entire message into an attachment. The name of the attachment depends on your server and client combination.
Article ID: 161044 - Last Review: July 16, 2004 - Revision: 1.1