Only One Default Gateway Allowed on Proxy Server

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Article ID: 161380 - View products that this article applies to.
This article was previously published under Q161380
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SYMPTOMS

When you use a Winsock proxy or web proxy client, and if the Proxy Server is configured with more than one default gateway, you may get the following error message or related error messages:
Connection timed out

CAUSE

The Proxy Server documentation states the following:
   A Microsoft Proxy Server computer should have only one IP default
   gateway. The IP address of the default gateway should be configured on
   the external network adapter card only.

   This requirement is a result of the basic architecture of TCP/IP. Only
   one default gateway must be defined on a host that resides on 2 or more
   non-connected networks.
   
   If the Proxy server is configured with more than one network interface, it
   is connected to two networks that are by design non-connected.

   A default gateway is a router that is supposed to be used for all
   traffic that has no specific route. If you have two default-gateways,
   the proxy server TCP/IP stack will assume that they lead to the same set
   of networks. This will cause the proxy server to send Internet traffic
   to the internal network, or internal traffic to the Internet.
				

WORKAROUND

Remove the default gateway from the advanced TCP/IP settings of the internal network interface on the Proxy Server and define static routes to the internal network segments.

Because no default gateway will be defined for the internal network, you must add static routes using the Route Add command. These routes can be made persistent by using the -p command switch.

For additional information on adding static routes to the routing table, see the following:
  • Type route /? for additional command switches.

    -or-
  • See the following Microsoft Knowledge Base article:
    140859 TCP/IP Routing Basics for Windows NT

MORE INFORMATION

This is not specific to Proxy Server. When the Microsoft Exchange Dynamic RAS connector contacts an ISP, you can get the above error message; however, the workaround is the same.

Properties

Article ID: 161380 - Last Review: February 19, 2002 - Revision: 1.0
APPLIES TO
  • Microsoft Proxy Server 1.0 Standard Edition
  • Microsoft Proxy Server 2.0 Standard Edition
Keywords: 
kbfaq kbfaq kbinterop kbusage KB161380
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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