Article ID: 161963 - Last Review: October 1, 2001 - Revision: 1.0

FP97: "Socket Code 4" Error Connecting to Server Using SSL

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This article was previously published under Q161963

For a Microsoft FrontPage 2000 version of this article, see 205245  (http://support.microsoft.com/kb/205245/EN-US/ ) .
For a Microsoft FrontPage 98 version of this article, see 194672  (http://support.microsoft.com/kb/194672/EN-US/ ) .
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SYMPTOMS

When you attempt to connect to a Web server using Secure Sockets Layer (SSL), you may receive the following error message
Unable to connect to a server at "<ServerName>" on port 443 (socket code 4).
where <ServerName> is the name of the server you are connecting to and 443 is the port configured to receive secure connections.

The server log may show the following error:
Secure handshake failed.
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CAUSE

FrontPage currently recognizes the following certificate authorities:
Secure Server Certification Authority (Verisign/RSA)
AT&T Directory Services
AT&T Certificate Services
NOTE: FrontPage 97 supports 40-bit encryption. It does not support 128-bit encryption.
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RESOLUTION

To allow FrontPage to connect to the server via SSL, configure the Web server software with an SSL certificate from one of the certificate authorities listed in the "Cause" section of this article.
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STATUS

Support for additional certificate authorities is under review and will be considered for inclusion in a future release.

The third-party products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
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APPLIES TO
  • Microsoft FrontPage 97 Standard Edition
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Keywords: 
kbprb KB161963
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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