XL97: Cutting and Pasting Cells Causes Invalid Page Fault

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This article was previously published under Q162047

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SYMPTOMS

In Microsoft Excel 97, when you cut and paste one or more worksheet cells, you may receive the following error message:

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.

If you click Details, a message similar to the following appears:

EXCEL caused an invalid page fault in module EXCEL.EXE at 0137:3023b8ca.

When you click Close, Microsoft Excel 97 quits.

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CAUSE

This problem may occur when you cut and paste one or more cells that contain data that is used by a PivotTable.

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WORKAROUND

To prevent this problem from occurring, do not cut and paste cells that contain data that is used by a PivotTable. Instead, copy and paste the cells.

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Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Excel 97 for Windows, Service Release 1. Microsoft Excel 97 for Windows Service Release 1 does not allow the cutting of cells in a pivot table.

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MORE INFORMATION

In Microsoft Excel, you can transfer information from one cell to another, or from one range of cells to another, by cutting and pasting the information, or by copying and pasting the information. The following table lists the results that occur when you use these methods.

    Method           Result
   ------------------------------------------------------------------------

   Cut and Paste    When you click Cut, the contents of the selected
                    cells are copied to the Clipboard, and the cells are
                    erased. When you click Paste, the contents of the
                    Clipboard are pasted into the worksheet.

   Copy and Paste   When you click Copy, the contents of the selected
                    cells are copied to the Clipboard. The cells are NOT
                    erased. When you click Paste, the contents of the
                    Clipboard are pasted into the worksheet.

If you cut and paste one or more cells from a range of cells that contain data that is used by a PivotTable, the PivotTable may not be able to function correctly because the data is no longer available in the original cells. If this occurs, you may receive the error messages listed in this article.

Copying and pasting data from cells that contain data that is used by a PivotTable does not cause a problem because the data is still available in the original cells used by the PivotTable.

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APPLIES TO

Microsoft Excel 97 Standard Edition

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kberrmsg kbprb KB162047

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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