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Article ID: 162292 - Last Review: January 19, 2007 - Revision: 1.1

WD97: Menu Item Moved When Template Converted to Word 97

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SYMPTOMS

A menu item stored in a Word 6.0 or 7.0 template doesn't retain the menu position when the template is converted to Word 97.
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WORKAROUND

Use the following steps to reposition the menu item:
  1. In Microsoft Word 97 for Windows, open the affected template.
  2. On the Tools menu, click Customize.
  3. On the affected menu, click and drag the menu item to the correct position.
  4. Click Close to exit the Customize dialog box.
  5. Save and close the template.
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STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.
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APPLIES TO
  • Microsoft Word 97 Standard Edition
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Keywords: 
kbhowto KB162292
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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