Article ID: 162354 - View products that this article applies to.
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When you run the Microsoft Exchange Information Store Integrity Checker (Isinteg.exe) with the -PATCH option, the following error message appears:
The private store could not be updated.
Reason : DS_E_COMMUNICATIONS_PROBLEM
To resolve this problem, start the Microsoft Exchange Server Directory Service. This service is required when running Isinteg.exe with the -PATCH option.