XCLN: Exchange Server Service Not Available in Outlook

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Article ID: 162392 - View products that this article applies to.
This article was previously published under Q162392
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SYMPTOMS

After you install Microsoft Office 97 and Outlook, the Microsoft Exchange Server service is not available. The Microsoft Exchange Server service is required to connect to a computer running Microsoft Exchange Server.

CAUSE

A typical installation of Office 97 does not install the Microsoft Exchange Server service.

RESOLUTION

To install the Microsoft Exchange Server service:

  1. Run Office 97 Setup in maintenance mode and click Add/Remove Components.
  2. Select Microsoft Outlook and click change option.
  3. Select Microsoft Exchange Server Support and finish the setup. The Microsoft Exchange Server service can now be added to the profile.

Properties

Article ID: 162392 - Last Review: January 19, 2007 - Revision: 2.5
APPLIES TO
  • Microsoft Exchange Client 5.5
  • Microsoft Exchange Client 4.0
  • Microsoft Outlook 97 Standard Edition
Keywords: 
kbsetup kbusage KB162392
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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