Article ID: 162438 - View products that this article applies to.
This article was previously published under Q162438
When you try to access files on a Windows NT 4.0-based computer from a Windows 95 client computer, the Windows NT computer may stop responding (hang) while displaying the following error message on a blue screen:
This behavior can occur if Dr. Solomon's WinGuard for Windows NT version 7.65 is running as a service on the Windows NT-based computer.
According to the manufacturer, Dr. Solomon's Software Ltd., version 7.66 of Dr. Solomon's WinGuard for Windows NT corrects this problem. Contact Dr. Software Ltd. at email@example.com for information about obtaining the updated version of Dr. Solomon's WinGuard for Windows NT.
To temporarily work around this issue, disable the WinGuard service using the following steps:
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.