When you run Setup, you may receive one or both of the following error messages after all files have been copied to the hard disk on your computer. -and/or- When you click OK, you receive the following error message where <program> is the program you are trying to install.

NOTE: You may also receive this error message if you click Tools on the menu bar and Setup stops responding.

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This problem may occur if the following conditions are true for any of the following cases:

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Case 1

•	You perform a Run From CD or Run From Network installation of Microsoft Office 97 on your computer. -and-
•	You remove Microsoft Office 97 from your computer by running the Setup program in maintenance mode and clicking Remove All. -and-
•	You attempt to perform a Typical or Custom installation of Microsoft Office 97 on your computer.

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Case 2

•	You install one of the programs listed at the beginning of this article from an administrative installation point on a network server and install the shared components so that they run from the network server. -and-
•	You install a second program listed at the beginning of this article.

NOTE: When the shared .dll files are being registered in the Microsoft Windows registry, the location of the shared files cannot be found.

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Case 3

•	You perform a Run From Network installation of Microsoft Office 97 on your computer. During installation, you choose to keep shared files on the server. -and-
•	You then perform a Run From Network installation of Microsoft Office 97 SR-1 on your computer. During installation, you choose to store shared files on your local hard disk drive.

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To work around this problem, use any of the following five methods.

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Method 1

Modify the path to point to the shared programs, and then run Setup again.

NOTE: This modification is required only while you are running Setup. You can remove the modification to the path statement after you successfully install the program.

Under Microsoft Windows NT

If you are running Microsoft Windows NT, follow these steps:

1.	First, use Windows Explorer to map a network drive to the location of the shared programs on the server. For example, map drive F to the following location \\<server name>\<share name> where <server name> is the name of the server and <share name> is the name of the share in which the shared programs are stored.
2.	On the Start menu, point to Settings and click Control Panel.
3.	Double-click the System icon.
4.	Click the Environment tab.
5.	In the System Variables box, select the Path variable.
6.	At the bottom of the window, click after the Value statement for the path.
7.	Type a semicolon (;), and then type the path to the location to the shared programs on the network. For example, type the following: f:\msapps\os\system
8.	Click Set.
9.	Click OK, and then run Setup for the program you want to install.

Under Microsoft Windows 95

If you are running Microsoft Windows 95, follow these steps:

1.	On the Start menu, click Run. Type sysedit in the Open box.
2.	In the Autoexec.bat window, find the "PATH=" statement.
3.	Type a semicolon (;), and then type the path to the location of shared programs on the network. For example, type the following \\<servername>\msoffice\msapps\os\system where <servername> is the name of the server.
4.	On the File menu, click Save.
5.	On the File menu, click Exit.
6.	Restart the computer.
7.	Run Setup for the program you want to install.

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Method 2

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To prevent this problem from occurring, follow these steps:

1.	On the Start menu, click Run. In the Open box, type regedit, and then click OK.
2.	In the Registry window, click the plus sign (+) to the left of the following keys, in order: HKEY_LOCAL_MACHINE SOFTWARE Microsoft Shared Tools Then, click the yellow folder to the left of "Vba332.dll". The text in the status bar should be the following: My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\ Vba332.dll
3.	On the Edit menu, click Delete, and then click Yes to delete the key.
4.	On the Registry menu, click Exit.
5.	Run the Setup program.

If the error message appears again, follow these steps:

1.	Using Windows Explorer, manually create the following folders on your hard disk (usually, drive C): Program Files\Common Files Program Files\Common Files\Microsoft Shared Program Files\Common Files\Microsoft Shared\VBA NOTE: The Program Files folder should already exist on your hard disk. If it does not, create it before you create the folders listed in this step.
2.	Copy the following files from the OS\System folder on your Microsoft Office 97 compact disc: Vba332.dll (file size 1,596,688 bytes, version 3.0.6908, 11/96) Vbe.dll (file size 745,232 bytes, 11/96) Paste the files in the Program Files\Common Files\Microsoft Shared\VBA folder on your hard disk.
3.	In the Windows Explorer, go to the Windows\System folder on your hard disk. a. If the file Oleaut32.dll is present, select it. Right-click the file, and click Rename on the shortcut menu. Type Oleaut32.old and press ENTER. b. If the Ole32.dll file is present, select it. Right-click the file, and click Rename on the shortcut menu. Type Ole32.old and press ENTER.
4.	Copy the following file from the OS\System folder on your Microsoft Office 97 compact disc: Oleaut32.dll (file size 491,792 bytes, version 2.20.4054, 11/96) Paste the file in the Windows\System folder on your hard disk.
5.	Copy the following file from the Office\WMS\Common folder on your Microsoft Office 97 compact disc: Ole32.dll (file size 558,704 bytes, version 2.1, 11/96) Paste the file in the Windows\System folder on your hard disk. NOTE: If any of the four files mentioned in steps 2-5 are in use, you may receive an error message when you attempt to copy them to your hard disk. If this occurs, you may need to restart your computer in MS-DOS mode, copy the files to your hard disk, and then restart your computer again.
6.	Run Microsoft Office 97 Setup.

NOTE: After replacing the old copies of Oleaut32.dll and Ole32.dll with copies from the Microsoft Office 97 compact disc and running Microsoft Office 97 Setup, other programs that use these files may not work correctly. In this event, you may need to reinstall the other programs. Or, you may be able to rename the .old files in the Windows\System folder to their original file names.

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Method 3

In some cases, you may be able to correct this problem by using the Windows Explorer to copy the file Vbeext1.olb into the following folder:

   C:\Program Files\Common Files\Microsoft Shared\Vba
				

If this folder does not exist on your hard disk drive, manually create it using the Windows Explorer.

You can find Vbeext1.olb in the OS\System folder of your administrative installation of Microsoft Office 97, or in the OS\System folder of your Microsoft Office 97 compact disc.

After you have copied the Vbeext1.olb file into the Vba folder, re-run Microsoft Office 97 Setup.

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Method 4

If the following folder exists on your hard disk drive

   C:\Windows\Temp\Vbe
				

use the Windows Explorer to delete or rename the folder. Then, re-run Microsoft Office 97 Setup.

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Method 5

If none of the above solutions resolve the problem, try following the steps in the following article in the Microsoft Knowledge Base: Note that a utility that automates the process of removing Office 97 is available. The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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