Help and Support
 

powered byLive Search

Auto Insert Notification Polling May Prevent Automatic Suspend

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:164103
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q164103

SYMPTOMS

Some computers are equipped with power management features that place the computer in a suspended power state after a certain period of inactivity. If the Auto Insert Notification option is enabled for IDE CD-ROM drives on such a computer, and the computer uses the Intel PIIX 3 IDE controller chip set, the computer may not be suspended automatically.

Back to the top

CAUSE

The drive polling that Windows performs to determine drive status is detected by the power management components as drive activity. The drive controller reports that the drive is still in use, preventing the computer from being suspended.

Back to the top

STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows (http://www.microsoft.com/windows).

Back to the top

MORE INFORMATION

Note that this issue affects computers that use the Intel PIIX 3 IDE controller chip set, and does not depend upon whether the drive itself supports a particular Media Status Notification specification.

Back to the top


APPLIES TO
Microsoft Windows 95

Back to the top

Keywords: 
kbhardware kbprb KB164103

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.