WD97: Invalid Page Fault Printing Current Page

When you print the current page of your document, you may receive the following error message: If you click Details, you receive the following error message:

This problem occurs when the following conditions are true:

• You are printing the document from page layout view.
  -and-
• Paragraph marks are visible in the document. (To show paragraph marks, click the Show/Hide button on the Standard toolbar).

NOTE: This problem occurs mainly with converted Word 7.0 or Word 2.x documents.

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use the appropriate method for your situation.

Method 1: Turn Off Non-Printing Characters

1. On the Tools menu, click Options.
2. Click the View tab.
3. Under Non-printing characters, click to clear all of the check boxes, and then click OK.

Try printing the current page again.

Method 2: Switch to Another View Before Printing

Change the view of the document before printing the current page. To do this, click Normal on the View menu.

Try printing the current page again.

Method 3: Do Not Print the Current Page

Try printing the entire document, or print just a range of pages.

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base: