Article ID: 164808 - Last Review: August 17, 2005 - Revision: 1.1 OFF: Setup Cannot Locate the Program Files FolderThis article was previously published under Q164808 IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder. On This PageSYMPTOMS
When you run the Microsoft Office Setup program, the Setup program may
fail to identify the Program Files folder on your computer. The Setup
program may then attempt to install certain Microsoft Office components
(see the "More Information" section) in a folder other than the Program
Files folder.
NOTE: This behavior occurs regardless of the type of installation (Typical, Custom, and so on) you perform. CAUSE
The Microsoft Office Setup program determines the location of the Program
Files and Common Files folders by checking the following registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
ProgramFilesDir
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
CommonFilesDir
If these keys contain an incorrect drive letter or path information, Microsoft Office Setup may be unable to install files in the existing Program Files folder. RESOLUTIONWARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows 95. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry. For the Microsoft Office Setup program to detect the path to the Program Files folder, you must correct the path in the registry keys. To do this, use the following steps:
MORE INFORMATIONMicrosoft Office 97The Microsoft Office 97 components that are automatically installed in the Program Files folder are the following:Microsoft Excel:
Microsoft Map
Microsoft Word:
Help
Microsoft Powerpoint:
Proofing Tools Text Converters
Help
Data Access:
Data Access Objects for Visual Basic
Office Tools:
Spelling Checker
Converters and Filters:
Organizational Chart Equation Editor Microsoft Photo Editor MS Info Clip Gallery Find All Word Forms
Text Converters Graphics Filters Microsoft Office 95The Microsoft Office 95 components that are automatically installed in the Program Files folder are the following:Microsoft Excel:
Help for Visual Basic
Microsoft Word:
Microsoft Map
Hyphenation
Office Tools:
Grammar Thesaurus Lotus 1-2-3 Converter Text with Layout Converter
Spelling Checker
Converters, Filters and Data Access:
WordArt Organizational Chart Microsoft Graph version 5.0 Microsoft Graph version 5.0 Help Equation Editor MS Info Clip Art Gallery Find All Word Forms
Converters Filters Microsoft Query Data Access Objects for Visual Basic Help for Data Access Objects REFERENCES
For more information, please see the following article in the Microsoft
Knowledge Base:
157030
(http://support.microsoft.com/kb/157030/EN-US/
)
OFF97: Change Directory Unavailable for Office Tools
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