XCON: Japanese Exchange May Show a Subject Line of ????????

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This article was previously published under Q164855

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SYMPTOMS

You are using the Japanese Microsoft Exchange Server and Client to send a message to an X.400 recipient. The message's subject line contains Double- Byte Character Set (DBCS) characters and contains a colon. This results in the following subject line:

?????????:<DBCS characters>

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CAUSE

The colon is incorrectly interpreted as a prefix delimiter.

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. This problem was corrected in the latest Microsoft Exchange Server 4.0 and 5.0 U.S. Service Packs. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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APPLIES TO

Microsoft Exchange Server 4.0 Standard Edition
Microsoft Exchange Server 5.0 Standard Edition

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kbbug kbfix kbusage KB164855

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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