Internet Explorer Quits During Startup

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Article ID: 165284 - View products that this article applies to.
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SYMPTOMS

When you start Internet Explorer 3.01 on a Macintosh computer with a Motorola 68020, 68030, or 68040 processor, the program may quit unexpectedly, or you may receive the following error message:
The application "Internet Explorer 3.01" can not be opened because an unexpected error occured.

CAUSE

This behavior occurs when the 32-Bit Addressing memory option in Control Panels is not selected.

RESOLUTION

To correct this issue, follow these steps:
  1. In Control Panels (click Control Panels on the Apple menu) and double-click the Memory Control Panels device.
  2. Click the 32-Bit Addressing check box to select it.
  3. Close the Memory dialog box, and then restart your computer.
For additional information about Macintosh computers that can access more than eight megabyte (MB) of memory, click the article number below to view the article in the Microsoft Knowledge Base:
94750 Macintosh Computers that Can Access More than 8 MB of Memory

Properties

Article ID: 165284 - Last Review: October 4, 2013 - Revision: 4.2
APPLIES TO
  • Microsoft Internet Explorer 3.0 for Macintosh
Keywords: 
kbnosurvey kbarchive kbenv KB165284

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