Article ID: 165873 - View products that this article applies to.
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When importing a .cal file from Microsoft Schedule+, 1.0, you may receive the following error:
An error has occurred in the SCHPLUS.SAM translator while trying to attach a translator.
Unable to logon to Schedule+. Schedule+ may be busy exporting a file or waiting to synchronize with the host. Or if you have created a new profile you may need to run Schedule+ before importing the data.
You are using a Microsoft Mail or Workgroup mail postoffice and the calendar file is stored on the server.
Outlook, version 8.02, includes an improved SCHPLUS.SAM translator that addresses this proble
There are three workarounds for earlier versions. Choose the one that works best for your environment.
There are two dialogs that prompt you for your password:
Steps to Reproduce Problem
For more information on importing from Schedule +, please see the following article(s)in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/162990/EN-US/ )Troubleshooting Schedule Plus Import Problems
Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.
Article ID: 165873 - Last Review: October 6, 2013 - Revision: 1.1