Article ID: 165873 - Last Review: January 19, 2007 - Revision: 1.1 OL97: Sam Translator Error Importing Schedule+ FileThis article was previously published under Q165873 On This PageSYMPTOMS
When importing a .cal file from Microsoft Schedule+, 1.0, you may receive
the following error:
An error has occurred in the SCHPLUS.SAM translator while trying to
attach a translator.
Unable to logon to Schedule+. Schedule+ may be busy exporting a file or waiting to synchronize with the host. Or if you have created a new profile you may need to run Schedule+ before importing the data. CAUSE
You are using a Microsoft Mail or Workgroup mail postoffice and the
calendar file is stored on the server.
RESOLUTION
Outlook, version 8.02, includes an improved SCHPLUS.SAM translator
that addresses this proble
There are three workarounds for earlier versions. Choose the one that works best for your environment.
MORE INFORMATION
There are two dialogs that prompt you for your password:
Steps to Reproduce Problem
For more information on importing from Schedule +, please see the following article(s)in the Microsoft Knowledge Base: 162990
(http://support.microsoft.com/kb/162990/EN-US/
)
Troubleshooting Schedule Plus Import Problems
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for
Windows. This problem was corrected in Microsoft Outlook 97 version 8.02
for Windows.
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