Menus in Word Viewer Do Not Respond on First Click

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Article ID: 166052 - View products that this article applies to.
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SYMPTOMS

In Microsoft Word Viewer 97-2000, menus may not respond on the first click.

CAUSE

This problem occurs if Word Viewer is busy processing another command--for example, a command that changes a view setting.

RESOLUTION

This problem is fixed in the Microsoft Office Word Viewer 2003.

For additional information on how to obtain the latest version of the Microsoft Word Viewer, click the following article number to view the article in the Microsoft Knowledge Base:
891090How to obtain the latest Microsoft Word Viewer

WORKAROUND

The menu responds if you click it a second time.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Microsoft Office Word Viewer 2003.

MORE INFORMATION

You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
165908 Description of the Microsoft Word Viewer 97-2000

Properties

Article ID: 166052 - Last Review: February 23, 2014 - Revision: 2.2
APPLIES TO
  • Microsoft Office Word Viewer 2003
  • Microsoft Word 97 Viewer
  • Microsoft Office Word 2003
  • Microsoft Word 2002 Standard Edition
  • Microsoft Word 2000 Standard Edition
  • Microsoft Word 97 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbui KB166052

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