Microsoft DNS Server Reverse Lookup Error Adding Host Record

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Article ID: 166753 - View products that this article applies to.
This article was previously published under Q166753
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SYMPTOMS

When adding a host record to Microsoft Windows NT 4.0 Domain Name Service (DNS) Server, if you check "Create Associated PTR Record" and click Add, a dialog box appears with the message:
   Warning: Creation of the associated pointer record failed, probably
   because the referenced Reverse-Lookup zone could not be found.
				

NOTE: This error does not occur if the Reverse-Lookup zone already exists.

CAUSE

This record is caused by a missing or incorrectly defined reverse lookup zone.

RESOLUTION

For instructions on creating a DNS Reverse-lookup zone see the entry "Creating a Primary Zone in the in-addr.arpa domain" in the How To section of the online help for Microsoft Windows NT DNS Manager. The following list identifies some common problems and examples of invalid reverse-lookup zones and steps to correct them.
  • A reverse-lookup is not entered at all.
  • A zone name entered without a period between the address and the in-addr.arpa section of the name, or with a period instead of a hyphen between 'in' and 'addr':
          Incorrect:  6.10.10in-addr.arpa
          Incorrect:  6.10.10.in.addr.arpa
    
          Correct:    6.10.10.in-addr.arpa
    						
  • The network number is not correctly entered, such as (assuming an IP address of 10.10.6.x):
          Incorrect:  10.10.6.in-addr.arpa
    
          Correct:    6.10.10.in-addr.arpa
    						
  • A domain name is entered instead of in-addr.arpa.
          Incorrect:  6.10.10.test.domain.com
    
          Correct:    6.10.10.in-addr.arpa
    						
  • An incorrectly subnetted reverse-lookup zone is entered.

    For additional information, please see the following article in the Microsoft Knowledge Base:
    ARTICLE-ID: 174419
    TITLE : How to Configure a Subnetted Reverse Lookup Zone on Windows NT

Properties

Article ID: 166753 - Last Review: February 23, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kberrmsg KB166753

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