Article ID: 166828 - View products that this article applies to.
This article was previously published under Q166828
After you install Windows NT 4.0 as an upgrade over an existing installation of Windows NT 4.0 that had a service pack installed, one or more of the following errors may occur:
STOP: 0x0000001E (0xC0000005, 0xFF1BBD79, 0x00000000, 0x00000038)
KMODE_EXCEPTION_NOT_HANDLED Address ff1bbd79 has base at ff1ae000 - tcpip.sys.
NOTE: The first argument may change but the STOP code (0x00000050) is the same. This may occur either as an in-place upgrade of Windows NT or as an upgrade of Windows NT Workstation to Windows NT Server.
STOP 0x00000050 (0xFF10c004, 0x00000000, 0x00000000, 0x00000000)
Windows NT 4.0 was reinstalled as an upgrade over an installation of Windows NT 4.0 that had Service Pack 2 or greater installed and Remote Access Service (RAS) was installed.
For more information on these specific errors and their resolutions, please reference the following Microsoft Knowledge Base articles:
ARTICLE-ID: 162205If you are trying to restore the system to a bootable condition and remove Service Pack 2, use the following steps:
TITLE : "Stop 0x1E" Message Reinstalling Windows NT with SP3 and RAS
TITLE : Replacing TCP/IP After SP2 Causes STOP 0x00000050
Installing Windows NT 4.0 as an upgrade over an installation of the same version is not recommended or supported. If files need to be replaced, boot to MS-DOS if using a partition formatted as FAT and replace the damaged files, or perform a new installation of Windows NT to a different directory so a partition formatted as NTFS can be accessed and then replace the affected files.
An upgrade will attempt to replace files and modify the registry. This may result in mismatched files and/or corruption to the registry that may leave the system unbootable. The in-place upgrade does not replace all service pack files, thus creating an incompatible mix of service pack and non- service pack system files.
This process will NOT work if Service Pack 2 was installed more than once and the uninstall option was selected without first uninstalling the service pack, thus overwriting the uninstall directory. Nor will this work if the uninstall option was not selected during install of the Service Pack. In this case, a parallel install of Windows NT will be needed so a tape backup of the original install can be restored.
Contact us for more help
Connect with Answer Desk for expert help.